Field Application Engineer - APAC

Introduction SR and the role
Seoul Robotics is a tech company with the mission “Making Robots intelligent”. Our current focus is to build intelligent cars that will not crash as we can do better than others with our technologies. We strongly believe it is time to make society better with our technology.
The Field Application Engineer (FAE) will work closely with Business Development, Product and Engineering to provide pre- and post-sales technical customer support. An FAE must have excellent customer communication and troubleshooting skills. In addition, the FAE will be required to conduct on-site training and product presentations for customers. This position is a technical position that will require additional skills such as system debugging, scripting. An FAE is expected to work independently and acquire expert level skills with the in-house built SENSR product line.
Analyze technological problems in installed application systems, checking its technical working condition and fixing inaccuracies
Prepare technical documentation for proposal, working with customer to gather requirements
Troubleshoot system application on customer's request, resolving engineering issues, conducting regular follow up and monitoring
Prepare relevant records, data, and documents for product presentations, conducting training sessions for products and services, and supporting sales team in organizing presentation and training
Coordinate with sales and engineering team in designing proper application system and formulating the product specifications according to the customer's needs
Conduct project feasibility studies
Must be able to travel up to 25%. Some major projects may require several weeks of continuous on-site support
Bachelor’s degree in Computer Science, Engineering, or equivalent work experience
Experience in 3D software development including 3D graphics, gaming, and vision application
Familiarity with software design patterns
Curious, self-motivated, and excited about solving challenging problems
Great communication skills, both oral and written
Experience in embedded software development
Experience in distributed system development
Experience in robotic software development
Apply ▷ CV Screening ▷ 1. Interview ▷ Tech Interview (Assignment) ▷ Final Interview ▷ Join Us!
How we work
International Team (English is a must, Korea is an optional)
Flexible working hour (8 hours a day / Core time: 11~12, 14~17)
15 vacations a year (Free to use)
No dress code
Support the best equipment for work
Premium health check (Once a year)
Support books, seminars and conferences for growth
Our References
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